The Ciblex targeted and customised information services to monitor your flow, the accuracy of your deliveries and to be proactive with your consignees.
- Track your shipments and interventions using your own references or Ciblex AWB's
- Order and track your occasional pick-ups
- Follow up what’s new with Ciblex: network updates, new services
- Download Ciblex documents to simplify your shipments
- Re-program your shipment details in the event of unexpected delivery issue.
Pro Mail, at 8:30 by email, Ciblex send you 3 information levels for a proactive management of unforeseen events:
- Disturbances on the domestic network - weather conditions, traffic problems, etc - (Option 1)
- Customised information on parcels on hold (Option 2)
- Balance between your EDI transmission and parcels received in our network (Option 3)
Direct Anomaly, in real time by email, in case of deliveries issues, Ciblex send you:
- An information on delivery problems:site access, consignee absent or if a consignee refuses a delivery.
- A link to rechedule the delivery : you advice us on revised instructions in just one click. Instantly, Ciblex receives and processes this new information and ensures the delivery according to your instructions.
C Direct, by EDI a customised information during your shipments:
This is Electronic Data Interchange on the status of your parcels using your reference or Ciblex AWB. With this exchange you can track your shipments in your own information system.
