Express Swap : A quick and reliable after-sales service for your customers !
Ciblex Express Swap involves delivering one piece of equipment to a site and, at the same time, collecting another piece and returning it to a selected site.
Specifications
- Pick-up Monday to Friday
- Next day on-site delivery before noon of a piece of equipment
- Delivery of the returned item Day + 2 before noon
- Responsability transfer : electronic POD stamped and signed
- On line intervention tracking on Ciblex My Web by your reference
- Shipping labels: "Outbound", "Return" and "Control"
- Up to 30kg per parcel
Associated options
- Connection/disconnection and testing of equipment
What Ciblex Express Swap will offer to you
- Reduced response times
- Nationwide service coverage
- Optimisation of your technicians’ time so they can concentrate on added-value services
- Optimised stock management
- An express response to seasonal or periodic variations in activity
- Feedback integrated within your own information system (SAP, ERP, CRM etc.) enabling you to monitor your subcontracted activities
- An extra service to offer to your customers
With Ciblex Express SWAP, you will offer to your customers
A quick and high-quality after-sales service for your “ Warranty with on-site Swap ” maintenance contracts.